Nobody should be so short-sighted or so old-fashioned as to write off the power of being able to fill knowledge gaps on demand. Yet this phenomenon is often attributed to a growing critical thinking ...

Dear Dave: My problem might be quite common and maybe there is no answer. However, my manager is a nice enough person, but drives my team nuts concerning her approach to solving problems. In a good ...

Managers will learn to help staff members solve problems, rather than depending on their boss for solutions, during a Nov. 16 workshop, "Teaching Others Problem-Solving Skills," offered through the ...

Author and futurist Kate O’Neill shares tools and frameworks to help managers improve leadership and decision-making in an AI-driven world.

Surely you have experienced this scenario: An employee walks into a manager’s office and declares, “We have a problem.” The manager, not at all phased by this statement, replies calmly, “Well, I know ...

In the fast-paced world of modern business, workarounds are often hailed as the heroes of productivity. Workarounds allow teams to sidestep obstacles while continuing to move a task forward. But what ...

I spoke to the employees at a company that has a glowing reputation. As I explained how problem-solving is the quickest way to earn influence in an organization, it sparked a heated conversation that ...

Learn how chain-of-thought and a guided meta-system boosted ChatGPT 5’s abstract thinking, so you can pick better tools for complex tasks.