A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

With an eye on streamlining processes and instituting formal procedures, small businesses can develop policy and procedure manuals to fit their needs. Policy and procedure manuals serve a much larger ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

The hexagon describing the six basic functions of equipment management has gained quite a following in the industry since it was introduced several years ago. It’s been used to show how management has ...

The short answer is an emphatic … yes! Possessing accurate up-to-date written store procedures for any function within retail seems to be a rarity these days. Updated procedures require time and ...

When PFI Advisors is hired to perform an Operational Diagnostic of an RIA, one of the important components of our assessment is a review of the firm’s compliance manual to ensure it matches what is ...

I frequently encounter agencies that are seeking guidance with their dispatch standard operating procedures (SOPs). Some are looking to touch up existing documentation. Some want help in addressing a ...