It was the week that changed my life. In 2011, as a knowledge management project manager, I had been asked to observe a three-day process mapping workshop for a team of BLP lawyers, facilitated by an ...

USAMRDC's technology landscape-mapping workshops seek to find the right medicines and devices with input from an integrated stakeholder team. If anybody knows how it all fits together, it's Dr.

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

Process mapping is a valuable tool for individuals and businesses aiming to enhance efficiency, streamline workflows, and maintain operational continuity. By visually representing workflows, you can ...

When you and your team set out to plot your customer journey, the map you create and the journey you paint will be affected by the behavioural psychology of yourself and each of the team members ...