U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...

Getting your money's worth or being satisfied with a purchase are critical tenets for savvy consumers. But when it comes to handling sub-par experiences, both consumer and business advocates say it's ...

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...

In today’s mobile-first, digitally driven marketplace, a single dissatisfied customer can spell big trouble for a brand. If a consumer complaint goes viral on social media and users see the company’s ...