What it is: A monthly look at how franchised dealerships' service departments are performing, measured by the number of repair orders and revenue received from those jobs. Where it comes from: Cox ...

Your car won't start. Again. Luckily, you have a manual-shift transmission and manage to bump-start it in the driveway. First stop? The repair shop. The service writer takes your information, and the ...

Apple's self-service repair program lets you order Apple parts and rent the tools needed to repair certain recent iPhone and MacBook models. Some repairs are challenging and should only be attempted ...

Apple in April 2022 launched a Self Service Repair program for the iPhone, which is designed to allow Apple device owners to do their own repairs in their homes using Apple parts, repair manuals, and ...