Accenture and ServiceNow AI agents communicate to look at a customer’s legacy applications and what’s needed to move them to a managed service with full security.

IBM (NYSE:IBM) and ServiceNow announced a new partnership to address barriers to scaling enterprise AI by modernizing legacy ...

ServiceNow used its biggest annual stage to make one sweeping argument: the era of AI as a helper is over. The era of AI as a worker has begun. At Knowledge 2026, held this week at the Venetian Expo ...

‘We are bringing our domain and knowledge as well as context to build applications using Claude’s models trained on that industry-specific content to build a differentiated offering,’ says ServiceNow ...

Forbes contributors publish independent expert analyses and insights. I cover the future of work, team effectiveness, and growth strategies. This voice experience is generated by AI. Learn more. This ...

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS despite accelerating growth.