Convergys Corp. has announced the worldwide availability of Smart Rating and Billing Manager 5.0, which provides communications and utilities companies with advanced credit management and is part of ...

Ferranti has announced its strategy for “Big Data” storage and handling of smart meter readings, consumptions and tariff structures for its MECOMS solution for the energy and utilities market. This ...

Managing subscription billing can be challenging for businesses, often involving manual processes and delays in sending invoices to clients. Rainex, a leading provider of automated subscription ...

Central Maine Power Co. President and CEO Doug Herling in a conference call with reporters this morning reported that the company’s internal audit of customer complaints is two-thirds completed and so ...

SACRAMENTO — California's largest utility came under fire from state lawmakers Monday for billing practices associated with its "smart-meter program," which has generated nearly 1,000 customer ...

Mediaocean, a provider of workflow management software, announced it will integrate with four demand-side platforms (DSPs) to automate programmatic account management and billing for agencies. This is ...

LIPA on Tuesday canceled a plan that would have begun migrating about 100,000 customers who get bills every other month to monthly billing, saying instead it will "survey" them to determine customer ...

(TNS) — The head of Baltimore's water department told City Council members Wednesday that he expects the problem of disputed water bills to be greatly improved next year thanks to the rollout of smart ...

Seven years after Benton began using automated water meters, some residents in the Palmetto Place neighborhood are brimming with complaints about their bills. The Campbell family just moved in a ...