A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

7:40 P.M. UPDATE: About seven hours after a massive outage began, customers of Spectrum in San Antonio and Austin are reporting that service has been restored. The company — the largest cable operator ...

Spectrum continues to struggle with retaining customers. Spectrum lost an alarming number of customers during the third quarter of 2025. Charter Communications CEO highlights reasons why customers are ...

ALBANY — Spectrum, the cable TV and broadband provider, is raising its rates. Starting with its next billing period, Spectrum will increase the cost of its internet service by $5 per month; its ...

If you’re ready to leave Spectrum Mobile but already have a payment plan for a new device there’s a way to get out of the deal early. Spectrum’s Anytime Upgrade feature lets you swap out your phone — ...