RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

March is the most common time for customers to shop around for a new mobile phone carrier, according to NumberBarn. Consumer ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

CLEVELAND — If you think your cell phone bill is too high, you’re probably right. Many of us are overpaying hundreds of dollars each year. But Consumer Reports says you could save up to $500 a year, ...

Samuel has spent years writing about mobile carriers and their networks following a stint working as a technician in a carrier phone store. Whether it's helping people avoid 36-month payment plans, or ...

They sold us a vision of the future, and it was perfect. In it, your phone connects to the network as easily as saving a photo. You could land in a new country and be online before the wheels touch ...

Sometimes switching from one phone and internet service provider to another is a colossal waste of time. I learned this the hard way. Unhappy with a big price increase from Xfinity when I switched to ...