The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

Ask a technology vendor, a marketing thought leader and a company CEO to define social CRM and the fact that you’ll get three decidedly different answers says much about where the market is right now.