News

Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI
When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies ...
Delta denies using AI to come up with inflated, personalized prices
In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...
Delta plans to use AI in ticket pricing. Here's how it could impact the cost to fly.
Delta Air Lines is making headlines after revealing plans to double down on using AI to dynamically set ticket pricing.
Delta’s dynamic AI pricing plan sounds different now
In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.
Delta Is Using AI to Determine Some Ticket Prices. What Does That Mean for Travelers?
Delta Air Lines recently revealed that it is using artificial intelligence (AI) to inform how it prices a small percentage of ...
The Atlanta Journal-Constitution1d
Delta counters AI pricing backlash, insists it hasn’t ever used personal data
Delta exec says AI pricing model is dictated “by market dynamics and vigorous competition” and does not rely on personal data.
The New York Sun1d
Delta Defends AI in Ticket System, Refuting Suggestions of ‘Surveillance’ Pricing
Mr. Funk was the managing editor of Pleroma Media, and worked as a breaking news reporter at The Messenger after spending 25 ...
Delta Air Lines tries to calm fury over ticket prices, telling lawmakers it won’t use AI
There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices ...