There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...

There's nothing more frustrating than giving directions to a loved one over the phone. Even if they send you a video or use their camera to show you the issue, directing somebody how to use an app or ...

Henry Ford is frequently quoted as saying his Model T was available in “Any color the customer wants, as long as it’s black.” Apple has often been accused of taking this approach to its products, with ...

iPhones have a reputation for being user-friendly, yet a recent email from Sandra in New Jersey shines a light on some hurdles she’s experiencing with the double-squeeze action on an iPhone. The ...