The on-demand CRM market has quickly found a new friend in the small-to-midsize business (SMB) space, which now realizes it needs to have formal CRM software in order to stay afloat in an increasingly ...

These organizations tend to have rapidly changing business processes — along with a host of legacy applications or third-party solutions that need to be integrated with the hosted solution. On-premise ...

Someone remind me what the point of on-premise is again. Microsoft was quite clear that Cloud users would get first dibs on their 2013 update and 2014 is looking eerily similar. So is this a clear ...

Picking a CRM (customer relationship management) application is one of the biggest technology decisions you’ll make for your growing company. When you consider the money to purchase it, the time to ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

When Tim Kinsella became chief executive of Hospitality Solutions International in 2003, he came with a set idea of the technology that would help the software company's largely remote sales team ...

This analysis is by Bloomberg Intelligence Senior Industry Analyst Anurag Rana and Bloomberg Intelligence Associate Analyst Lucas Ramadan. It appeared first on the Bloomberg Terminal. Application ...

In the coming year, there will be a new focus on partnerships among SaaS vendors, and large ISVs will spin off on-demand versions of their products. Those are among the trends most likely to manifest, ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Ratcheting ratcheting up its customization capabilities, Salesforce.com will use its inaugural Dreamforce User & Developer Conference this week to launch the Winter 04 release of its hosted CRM ...