Khristopher J. Brooks is a reporter for CBS MoneyWatch. He previously worked as a reporter for the Omaha World-Herald, Newsday and the Florida Times-Union. His reporting primarily focuses on the U.S.

Note to readers: This story has been updated to include an additional statement from Samsung. Food rotting quickly. Vital medications ruined. Families diagnosed with food poisoning. These are just a ...

DENVER (KDVR) — On a group page on Facebook, thousands of consumers, including Sally Butler of Wheat Ridge, claim they have defective Samsung refrigerators. Butler said, “It’s so frustrating that ...