Businesses must view Automation ROI beyond cost savings. Soft benefits, cross-functional value and non-financial KPIs are equally valuable.

Hospitality leaders are operating under sustained pressure from labour shortages, rising costs, and higher guest expectations. Yet much of the work required to keep operations running remains manual, ...

From high-profile data breaches to AI tools producing unpredictable outputs, organisations are beginning to realise the gap between excitement and safe implementation. There have been many warnings ...

Scalable Systems: Ensure that your IT systems can handle the additional load from automation. Scalable cloud-based solutions are often ideal for this purpose. Data Integration: Seamless integration of ...

Organisations increasingly turn to intelligent automation (IA) to streamline operations, enhance productivity, and drive growth. But what exactly is the return on investment (ROI) of implementing ...

“Quiet quitting” is a new term for an old phenomenon that is currently having a moment in the public consciousness. This trend entails employees consciously doing the “bare minimum” at work, and can ...

It might not come as a surprise, but the consequences of not embracing automation and AI (Automated Intelligence) could mean that you’re missing a trick as a competitor. As the tech we use evolves, we ...

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Personalised service is the key to creating exceptional guest experiences. Managing and analysing customer booking requests efficiently has become crucial for hotels and service providers aiming to ...

The latest AI concepts and real use cases. How AI and automation deliver exceptional results. How AI-led Digital Workers boost efficiency and cut costs.

With advancements in technology, email analysis and labelling tools now offer transformative ways to extract meaningful insights, streamline workflows, and improve decision-making processes. But what ...

AI-powered software agents — aka Digital Workers — handle high-volume, rules-heavy, and time-sensitive tasks. They can manage the entire data lifecycle, from collection to reporting, without human ...