OU softball completes three-game sweep of Arkansas behind Gabby Garcia's home runs
After her team’s doubleheader sweep of Arkansas on Saturday, OU softball coach Patty Gasso praised her team’s “relentless” approach offensively. The top-ranked Sooners showed that again ...
OU softball completes three-game sweep of Arkansas behind Gabbie Garcia's home runs
The top-ranked Sooners softball team bounced back from an early deficit en route to a 10-7 win over the Razorbacks to ...
OU softball sweeps Arkansas as Kasidi Pickering, Sooners rally in Game 2 of doubleheader
Sydney Barker drew a two-out, pinch-hit walk with the bases loaded in the sixth to break a tie and help lift OU softball to a ...
TwistedSifter on MSN4d
Busybody Boss Told This Call Center Agent To Only Take Breaks When Told, But He Didn’t Know That Enforcing This Rule Would Affect The Business – And His Own Sch…
In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...
Voice AI Tech Is Revolutionizing Customer Service And Contact Centers
Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...
unite18d
10 Best AI Phone Platforms & Agents for Call Centers (March 2025)
These AI agents function continuously, processing incoming calls at any hour, which addresses the traditional limitations of human-staffed call centers bound by working hours and time zones. The ...
The New York Times20d
On a Lawless Tropical Border, the Global Scam Industry Thrives
The chartered flights were part of a multinational effort that followed the trafficking last month of a Chinese actor to work in a fraud center, which scared off Chinese tourists from visiting ...
Monsters and Critics21d
Harry and Bri on Below Deck Down Under called ‘so cute’ as romance heats up
The most recent episode saw Harry and Bri get to know each other while having ice cream. When they returned to the yacht, they were giddy as can be, and we’re so here for it. They are definitely ...
politicsweb22d
Disability grants: Call for clarity from SASSA – Bridget Masango
The South African Social Security Agency’s (SASSA) recent admission that it does not have enough money to reinstate and extend the temporary disability grants that lapsed at the end of December is a ...
theregister25d
HP ditches 15-minute wait time policy due to 'feedback'
This was to lean on customers to use online alternatives such as social channels or live chat. This came into force for folks phoning up the call center in the UK, Ireland, France, Germany, and Italy ...
CBS News27d
A Virginia county's economy depends on data centers. Some say they're intruding on communities.
The roads are freshly paved and the schools are new — all paid for by tax revenue from the 200 or so oversized buildings in the county known as data centers. "It has completely changed our ...
TechCrunch27d
Sanas taps AI to change call center workers’ accents in real time
The trio was inspired by a fellow student’s frustrating experience working in a call center. “Max and Shawn’s friend, Raul, who had to return to Nicaragua to support his family, faced accent ...