You could also lose a lot of money. In today’s story, one man is very upset that a customer service representative didn’t do ...

Teleperformance, the largest call center operator globally, is leveraging artificial intelligence (AI) to improve communication between its employees and customers. Instead of replacing human workers, ...

The AI startup also provides a background noise removal feature in order to further mask any sort of ambient noise emanating from the call center employees' location that may give away where they ...

ALTOONA, Pa. (WJAC) — A ribbon cutting was held Wednesday morning in Blair County for a new facility for Sheetz employees. The "Shwellness Center" in Altoona offers a variety of healthcare ...

(The Center Square) – The Department of Veteran Affairs announced Tuesday that it dismissed more than 1,400 probationary employees in non-mission critical positions. The agency continues to hire for ...

(The Hill) — President Donald Trump posted a SpongeBob meme mocking federal employees in the wake of an email sent to the workforce asking them to document their achievements in the past week.

Donald Trump had a rather brutal response to the latest criticism he has been facing over the fate of federal employees. President Donald Trump ... Trump chose to post an edited SpongeBob SquarePants ...

The U.S. president posted the meme on Truth Social after an email reportedly asked government workers to list what they accomplished last week.

(The Hill) — President Donald Trump posted a SpongeBob meme mocking federal employees in the wake of an email sent to the workforce asking them to document their achievements in the past week. The ...