Anthropic’s Claude proves that personality design isn’t fluff—it’s a strategic lever for building trust and shaping customer ...

Meta's new AI tool, Devmate, is powered by models from rivals including Anthropic's Claude. It reflects how the company uses ...

LAS VEGAS--(BUSINESS WIRE)--CUSTOMER CONTACT WEEK — Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the availability of AI Agents and AI Trust & Governance to ...

An AI researcher put leading AI models to the test in a game of Diplomacy. Here's how the models fared.

Play the USA TODAY Daily Crossword Puzzle. Amazon has also invested about $8 billion into AI startup Anthropic and has incorporated its Claude software into what it is calling Alexa+.

How can a human-centered CX strategy help your business? A human-centered approach can help your company stand out and stay competitive. There's a growing emphasis on ABM strategies in B2B marketing: ...