G upshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a ...

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

Call centres or contact centres typically have a young demographic ... Founded in 2009, the company, which provides customer service to more than 126,000 businesses, had grown in numbers and expects ...

ATLANTA and PROVO, Utah, Jan. 30, 2025 (GLOBE NEWSWIRE) -- Clip Money, Inc. (“Clip” or “Company”) (TSXV:CLIP) (OTCQB:CLPMF), a company that operates a multi ...

Tuesday’s “First Call” has Art Rooney II’s version of events regarding the Chicago Bears’ inquiry about Pittsburgh Steelers coach Mike Tomlin’s availability. We also have a late Pro ...

This cloud-based technology is easy to implement, scalable and often bundles advanced features for customer self-service, analytics and workflow automations. To determine the best call center ...

"Americans in Colorado raised up a Mexican Flag at ICE Facility," read posts, opens new tab on TikTok and Facebook in the days before President Donald Trump's second inauguration sharing the clip ...

We received dozens of responses to David Banks' Jan. 12 column from those on the customer side. Now we'd like to invite those on the corporate side of things to weigh in. (VICTOR J. BLUE/The New ...

1. Master the Art of Active Listening To deliver quality customer service, listening attentively is an indispensable skill. Please take the—time to ensure you genuinely understand your desires and ...

CHICAGO (CBS) --A majority of the City Council is demanding that an art exhibit they believe is antisemitic be immediately removed from the Chicago Cultural Center downtown. The display ...

Scammers initiate brief calls that disconnect before victims can answer, leaving a missed call notification. When curious victims call back these international numbers, they're connected to ...

Lesser-known IRS customer service phone numbers could help you skip the line or talk to a person faster. Plus, learn where you can get in-person help if you need it. Many, or all, of the products ...