Companies that want higher levels of customer confidence should focus more on removing surprises. Confidence isn’t created by explanations. It’s created by consistency and clear expectations.

Walz accused the Trump administration of closing a crime scene and "sweeping away the evidence" in the fatal shooting ...

As New York’s Offices of the Inspector General turn 40, watchdogs everywhere must emphasize transparency and communication, ...

This isn’t a smart speaker designed to play music, set alarms or answer trivia questions. It sits on your desk, using cameras ...

As transparency becomes a defining standard in crypto trading, platforms are increasingly judged on how clearly they handle ...

Letter Urges Swift Action to Delink Drug Prices From PBM Income and Require Full Pass-Through of Rebates to Patients ...

Texas passed a new AI law in 2025 and is now in effect as we enter 2026. Here's the details about the AI law. I focus on AI ...

Florida faces a doctor and nurse shortage, which some attribute to an anti-science political climate. A proposed Affordable ...

Videos analyzed by The New York Times appear to contradict federal accounts of the shooting. The man, an I.C.U. nurse, was an ...

Liquid Glass is a very polarizing design choice for Apple; some even feel dizzy while looking at it. Unfortunately, it's here ...

SD Congressional delegation should act, serve 'more like adults' I believe that there are many reasons that Donald Trump ...

We are grateful to glimpse one small example of bipartisan leadership at the CU Regents — and disheartened to see it marred ...