Image Credits: Microsoft For example, in Dynamics 365 Sales and Viva Sales, Copilot can help write email responses to customers and create an email summary of a Teams meeting in Outlook.

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

The artificial-intelligence giant also relies on services from Microsoft, Oracle, and CoreWeave. The deal with Google, ...