Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

Neighbors in favor of keeping alley trash collection make the case for outsourcing trash collection in Dallas.

WestJet’s plans to transfer hundreds of its Calgary-based call centre jobs to El Salvador is a betrayal of Canadian workers, ...

Outsourcing isn't a substitute for your team. It's a way to align your resources with the actual needs of the business.

The BSNL has invited an expression of interest for outsourcing of operations and maintenance (O&M) of its Customer Service Centers (CSCs) in Tirupattur, Arakkonam, Arani, Chengam, Vaniyambadi, ...

The US bill proposing a 25% tax on offshore services could raise costs for American firms and strain India’s IT sector, ...

Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...

A new US bill aimed at outsourcing could seriously impact India's $280-billion IT, BPO, and Global Capability Centre (GCC) ...

Frost & Sullivan has recognized global digital business services leader TP with the 2025 Global Competitive Strategy Leadership Recognition in the Business Process Outsourcing (BPO) Customer ...

TaskUs Inc. (Nasdaq: TASK) a leading provider of outsourced digital services and next-generation customer experience to the ...