Marketing and customer success expert, Chinelo Ngene, warns that Nigerian businesses are now paying a high price for years of ...

These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...

You can run ads, post daily, and still lose to a business with 40 clean reviews on Google. That’s why many owners choose to ...

More than 10,000 households a month have their power disconnected, new data shows. The Electricity Authority has published a ...

The amount Evri couriers are paid depends on the size and weight of the parcels they deliver and how far they must travel.

Back in 2021, Ford unveiled the F-150 Lightning, an all-electric version of its venerable pickup. A single $100 payment would ...

Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

When workplace communication fails, it's because something gets distorted—either the message, the relationship, or the ...

Learn how “hoovering” works in toxic relationships, and how to protect yourself when a narcissist tries to pull you back in.

The SEC heard arguments from crypto executives on Monday that blockchain privacy tools have valid uses and aren’t ...