Audi RS6 and RS7 Performance truly be the ultimate daily drivers? After spending 24 hours with both, I’m giving you a no-filter look at their power, comfort, and tech in real-world use. ⚡ Inside This ...

Imagine a loyal customer calling in to sort out a billing issue. They navigate through a complicated IVR system, get stuck in ...

It’s time to start measuring and managing their worth. by Rob Markey The true purpose of a business, Peter Drucker said, is to create and keep customers. Most managers understand this, but few ...

Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer service ... new tools to solve problems and make themselves heard. Consider the experience of Jean-Luc ...

Includes reviews of Audi Bellevue from DealerRater. Want to share your experience with this dealership ... and immediately inquired if the previous issues had returned or if this was new.

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

DALLAS, June 3, 2025 /PRNewswire/ -- VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that ...

South Africans were amazed by a waitress' beefy money spread on TikTok after her16-hour shift. They were enticed to join the ...

Every Guide is trained and eager to WOW our customers with an outstanding experience ... to further streamline customer interactions. When calling in to get support, this technology allows customers ...

Want to share your experience with this dealership? Audi of Wilmington is the best sales team that I have ever experienced as customer service. Want to express and give Anthony, Wylie, and Chris a ...