Many people assume that working in the tech industry is a great way to land a cushy job with a high salary and lots of perks.

The National Oceanic and Atmospheric Administration (NOAA) has cut around 10 percent of its workforce and is canceling research center leases as part of President Donald Trump's government efficiency ...

Will AI make call center jobs obsolete? The question has sparked a strong debate amongst industry leaders. One of the foremost predictions is that AI will soon eliminate the need for incoming ...

“Max and Shawn’s friend, Raul, who had to return to Nicaragua to support his family, faced accent discrimination at his call center job,” Narayana said. “His experience with ‘accent ...

Gupshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a suite of 15 pre-built and customisable AI agents across sectors including ...