Highly motivated employees boost productivity, lower turnover, improve customer satisfaction, and drive innovation across ...

Tipping has evolved from a hospitality tradition into a widespread expectation across many service sectors, including ...

New Jersey businesses are stepping up their customer service game, trading indifference for genuine care, as seen in thoughtful interactions at car dealerships and insurance companies.

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

The YMCA of the Palm Beaches welcomed the Super Bowl-winning quarterback as keynote speaker for its 16th annual Prayer Breakfast. Theismann has long promoted causes that support children, veterans and ...

If you take the principals of the book, basically goals, attitudes, customer service, motivation, teamwork and opportunity, and if you lay those over those three areas, they all parallel one another.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Introduction: This study employs motivation theory as its primary analytical framework to examine the relationship between egoistic motivation and college students' participation in sports volunteer ...