These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?

The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
Morningstar

New National Customer Rage Survey reveals civility in freefall across America's marketplace

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...
MarketWatch

Ramsey Theory Group CEO Dan Herbatschek Warns New Customer Survey Shows Cybersecurity's AI Paradox and Offers 5 Risk Management Tips

NEW YORK, Dec. 01, 2025 (GLOBE NEWSWIRE) -- Ramsey Theory Group (RTG), a research-driven firm specializing in cybersecurity, applied mathematics, software engineering, and artificial intelligence, ...
Advanced Television

Survey reveals surging consumer appetite for short-form video

Short-form vertical video has soared across platforms such as TikTok, Instagram and YouTube, but a survey commissioned by Media.net, a search intent-powered supply-side platform (SSP) and specialist ...
Chief Marketer

Forrester Survey: Customer Experience the Top Focus for B2C CMOs in 2026

A new survey from Forrester suggests that many B2C CMOs are planning to make the customer experience (CX) their top priority in 2026 — a notable shift from last year, when CX didn’t even crack the top ...
Post and Courier

New survey shows nearly half of tri-county respondents have experienced forms of domestic violence

According to a new survey from the College of Charleston’s Joseph P. Riley Center for Livable Communities, nearly half of those who responded have experienced some form of domestic violence. Forty-six ...
pix11

Make your voice heard during MTA’s fall 2025 customer survey

NEW YORK (PIX11) — Got thoughts to share with the MTA? Now’s the time to do so. The transit agency has launched its bi-annual fall 2025 “Customer Count Survey” for riders of the subway, buses, LIRR, ...
Yahoo

Does Chick-fil-A have the best drive-thru customer service? Recent customer survey answers.

Chick-fil-A, headquartered in Atlanta, has once again ranked No. 1 in customer satisfaction for drive-thru service, according to a recent national survey. The annual study by Intouch Insight, a firm ...
Insurancenewsnet.com

Health insurers face trust crisis, Forrester 2025 survey finds

Health insurers stand at a crossroads as a new study showed consumer trust in them is critically low. A Forrester Research report showed only 25% of noncustomers and 54% of customers described health ...
Star Tribune

MSP Airport is No. 1 again in major survey

Minneapolis-St. Paul International Airport has again placed first in the J.D. Power North America Airport Satisfaction Study. This marks the second straight year customers and travelers have ranked ...
PC World

HP upends Apple as the most preferred PC; Microsoft, Acer plunge

We always knew that consumers preferred Windows PCs over Macs, but the numbers now back it up. HP topped Apple as the most preferred PC maker in the 2025 iteration of the American Customer ...