At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
More than 90% of students and parents of North Allegheny would recommend their school district to others, but there’s still a concern with student respect, according to the results of an annual survey ...
For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...
Emmy-nominated composers tell IndieWire about their favorite television scores of the past year. Television shows often get tagged as “cinematic” when the visuals are particularly big or flashy. But ...
SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced an industry-leading Net Promoter Score (NPS) of +68 for the first half of 2025. This score significantly outpaces the ...
The employee satisfaction rate at Dell Technologies has dropped for the second year in a row, marking a nearly 50% decline in two years. On Tuesday, in an internal video update, Jenn Saavedra, the ...
The new achievement adds to SelectQuote Insurance Services’ recent recognition in USA Today’s “America’s Best Customer Service” List for 2025. OVERLAND PARK, Kan.--(BUSINESS WIRE)--SelectQuote, Inc.
Customer loyalty. Every business chases the golden ticket, yet many struggle to measure it effectively. How do you quantify something as seemingly abstract as loyalty? And once you've measured it, ...
While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback