In an era where a single negative interaction can go viral, organisations are scrambling to upgrade their CX capabilities.

James Chen, CMT is an expert trader, investment adviser, and global market strategist. Gordon Scott has been an active investor and technical analyst or 20+ years. He is a Chartered Market ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Legion Technologies, an innovator in workforce management (WFM), announced today that its Legion WFM solution is now an SAP endorsed app, available for online ...

A proper and clearly defined management structure is something every successful business needs. However, entrepreneurs may find creating and implementing one isn’t an easy task. Henry Mintzberg, a ...

Billionaire Elon Musk paid a visit to the Office of Personnel Management’s building on Friday, people familiar have confirmed to Nextgov/FCW. Musk is leading President Donald Trump’s ...

Earlier today, Worldwide Amazon Stores CEO Doug Herrington sent the following message to the company. I’m excited to share that Jason Buechel will take on an expanded responsibility leading Worldwide ...

The Trump administration has already launched sweeping attacks on the federal government itself, from hiring freezes at various agencies to shutting down the Justice Department’s civil rights ...

A previous version of this article incorrectly said that President Donald Trump ordered the dismissal of all federal workers associated with diversity, equality and inclusion programs. He ordered ...

The world and its workforce are in a period of dramatic transformation. AI is fundamentally changing how we do our jobs. Traditional offices have evolved into hybrid workplaces. Political and ...