BT Email app This board is the place to post your questions about the BT Email app.

Jul 20, 2025 · I cannot access btinternet.com/email on my laptop but have access to mail on iPhone. How to I resolve this?

Nov 11, 2024 · I have Standard email as part of my overall BT package. Unable to load account in Office Outlook on Macbook - can I assume this is a known issue?

Nov 26, 2023 · Re: Email access Yes, I am using the BT email address and password. I have also tried signing in first via my BTid but, whichever I try, it keeps sending me round in circles.

Aug 21, 2025 · Both her bt internet email ([email protected]) and her main BT master account have been hacked and the passwords changed. They are actively sending phishing emails to everyone.

Aug 11, 2024 · Re: Adding BT Mail account to Microsoft Outlook Are you either a BT broadband customer or paying for Premium Mail? If neither, you will have been downgraded to Basic Mail which …

Jul 1, 2025 · Re: login email page has changed Hey there @cfr. Since you started noticing these issues, have you tried giving this a go from a different device / browser? I'd recommend completely clearing …

Jun 24, 2025 · BT blocking sending and receiving my gmail emails Hi there, Suporting a family member with this one - my aunt can't send or receive emails to/from BT internet addresses via her Gmail …

Jul 12, 2025 · Not a question, just a warning to BT mail users of a scam email currently doing the rounds. The emails claim to be from BT, but are coming from different email addresses (although I …

Nov 2, 2023 · Re: Can't login to email or my bt Go to the MyBT log on screen and use the "forgotten your login details" route.