ITSM：IT 服务管理定义、优势和工具 | Atlassian
什么是 IT 服务管理 (ITSM)？ IT 服务管理（通常称为 ITSM）就是关于 IT 团队是如何管理面向客户的端到端 IT 服务交付的。 其中包括设计、创建、交付和支持 IT 服务的所有流程和活动。 ITSM 的核心理 …
IT Ticketing Systems: Simplify Issue Tracking & Resolution
IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including change …
ITSM: definición de gestión de servicios de TI, ventajas y herramientas
ITSM es un marco de gestión de servicios de TI que proporciona servicios para varias funciones de TI. Define los procedimientos operativos, las técnicas y los servicios de soporte que ofrecen eficiencia y …
ITSM: IT 서비스 관리 정의, 이점 및 도구 | Atlassian
IT 서비스 관리 (ITSM)는 서비스의 설계, 계획 및 제공을 관리하는 데 사용하는 일련의 프로세스입니다. 프로세스, 이점 및 방법을 살펴보세요.
ITSM: IT サービス管理の定義、メリットとツール | Atlassian
IT サービス管理 (ITSM) は、サービスの設計、計画、提供を管理するために使用される一連のプロセスです。 プロセス、メリット、ハウツーの詳細を確認しましょう。
AI Support: Jira Service Management Virtual Service Agent | Atlassian
Discover how Jira Service Management's virtual service agent enhances ITSM by automating web requests, maintaining 24/7 self-service support, and more!
What is a service request? | Atlassian
Atlassian for ITSM The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips.
What Is SLA? Service Level Agreements Explained | Atlassian
Atlassian for ITSM The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips. Get the guide
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
IT Service Delivery [Key Components & Best Practices] | Atlassian
This article explains how to optimize IT service delivery, its difference from ITSM, and its importance. It then outlines the key components of IT service delivery, popular methods for performing it, and best …