There is always an expectation of a wait when checking into a hotel. Standing in line for hours after traveling, with luggage, at 8 pm on your first night in Las Vegas is not a great look. This is the exact scenario where managers and supervisors should be greating guests, handing out water, welcoming them and doing what they can with available resources to expedite service. I have the luxury of being able to go home and try another day, but the majority of visitors will stand in that line for h
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Guest Experience Tips… The fastest way to kill the mood is to leave guests standing around with nothing to do while you take photos. Here’s 7 simple ways to keep people happy while you sneak off for pictures. 1️⃣ Put snacks out right after the ceremony Most guests are hungry by this point. A small snack table or grazing board gives them something to do besides checking the time. 2️⃣ Start cocktail hour as you start photos Ask your planner or venue to open the bar and snacks as soon as family pho
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