Your calls, data, and M-PESA usage are seamless, and behind these services are men and women who run end-to-end service monitoring to ensure you’re always flawlessly connected.Meet the watchers of the network. | Safaricom PLC

Safaricom’s Chief Financial Services Officer, Esther Masese Waititu, leads M-PESA, a platform serving over 33 million customers. Her role ensures financial services remain accessible, secure, and seamless. Her day starts early, reviewing key metrics, ensuring smooth operations, and prioritizing transaction security. She analyzes customer feedback to enhance user experiences and exceed expectations. Supporting her team, fostering collaboration, and engaging stakeholders keep M-PESA at the forefro

Now you can keep up with your finances in a few easy steps on M-PESA. Whether it’s M-banking, wealth management services or insurance, you can access these services by simply dialing *334# and selecting ‘financial services’. Thank us later #LifeMadeEasyForYou | Safaricom PLC

Looking for a secure way to send cash? Well, the safest and most convenient way is to use *334#. Dial *334#, select ‘Send Money’ and follow the steps. Eazy peazy! #LifeMadeEasyForYou | Safaricom PLC

Your M-PESA GlobalPay Virtual Visa Card is all you need. Watch this quick guide to activate yours through simple steps. #TheCardThatMovesWithYou #MPESAGlobalPay | Safaricom PLC