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YouTubeShep Hyken: Customer Service & CX Expert
Why You Should Demand Customer Feedback
Most customers won’t tell you when something’s wrong. They’ll just leave. In this episode, Brittany and I talk about a bold approach one company uses to make sure that never happens.
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El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
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