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When interviewing potential servers, there’s one question that makes me pause every time: “How much do servers make here?” In a normal salaried position, this question makes perfect sense. But in tipped positions, it’s often a red flag. Why? Because it signals a results-based mindset rather than a process-based one. Obviously, everyone needs to earn a living. These aren’t volunteer positions. But here’s what most candidates don’t understand: As owners and managers, we DON’T KNOW how much YOU’LL
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